Major Transportation Agency
For this customer, having defined learning paths addressing specialized competencies for specific job titles is important. Additionally, the customer required customized compliance training content on ethics and sexual harassment. Specific employee roles necessitated a personalized course map that addressed specialized competencies. The training opportunities had to be broad and available to all staff. This training needs to be tracked and confirmed by the customer. In addition, the customer required the provision of customized compliance training content on ethics and sexual harassment.
How We Solved It:
We developed a fully branded hosted solution linked to the customer's intranet. The customer has access to a massive catalog of courses and learning assets that can be accessed by the entire staff of over 3,000 employees The resulting program solution provides employees with detailed instructions explaining how to use the program, guiding them through the required courses to achieve their necessary accreditations/certifications.
Continued implementation support and regular program reviews help this program evolve to meet customer needs. Reports are automatically provided with detailed information on training usage and course completion.
Going on 7 years, the service provided in this case continues to be a valuable asset to this customer, including the customized compliance training content that was requested.