ETS MSS

Minimum Pentium® 400 MHz CPU
Minimum G3 machine for Macintosh®

Minimum 1 GHz recommended to support audio playback
Minimum 256 MB RAM for Macintosh®

Minimum 128 MB RAM

Minimum 512 MB RAM (1 GB recommended) for EK content.

Network connection to the web server via a web browser

Minimum video resolution of 800 x 600 with 16-bit color

Minimum of 1024 x 768 is recommended

Minimum 56K connection speed

56K or high-speed Internet access recommended for online players.

Speakers or headphones to listen to Dialogue® streaming audio sessions

A microphone to speak in Dialogue® streaming audio sessions

Operating Systems

Microsoft® Windows® operating system (32-bit and 64-bit)

Includes Microsoft Windows XP Service Pack 3.
Vista Business, Home and Ultimate are supported including SP1 with and without Aero active.
Vista Enterprise is supported.
Excludes Windows NT.
Note: Users must have Windows Admin privileges to install Skillsoft desktop applications and plug-ins.

Windows 7 (32-bit and 64-bit)

openSUSE® (SUSE® Linux) – 9.2-9.3, 10.0-10.3, 11.0-11.1

11.0 and 11.1 are only supported on SkillPort 7.0.

Macintosh OS® X™ – 10.4, 10.5

Macintosh OS® X™ 10.6

32 bit kernel

Supported Browsers

Click here to view Browser Support Statement.

Firefox® – 2.0-18.0.1

Not supported on the Macintosh Operating System.

Google Chrome

Only the Skillsoft Course Player supports Chrome.
Not supported on the SUSE or MAC operating systems.

Internet Explorer® – 6.x-10.0

Not supported on the Macintosh Operating System.
SCM is not supported IE10 on Windows 7 or 8.

Safari™ – 3.0–5.1.7

Theater Player does not support Safari 3.04.
SCP is not supported on Safari on Windows platforms.

Recommended Browser Settings

Enable browser caching
Enable ActiveX controls and plug-ins in IE 6 and higher
Enable Active Scripting and Scripting of Java™ Applets
Enable META REFRESH in Internet Explorer™ 6
Support JavaScript™ 1.0 and Java™ 1.0.2
Support .ZIP, .JAR, or .CAB Java™ Applets
Recommended Enable Java™ Console
Accept Cookies

A browser enabled with a pop-up blocker might interfere with the launch of Job Aids, NASBA, Help, SkillBrief windows, and Books24x7. If pop-ups do not display, Skillsoft recommends that you set the blocking tool to "Always allow" for Skillsoft (for example, for sites ending in skillport.com). For Dialogue Live, you must enable pop-ups.

Third-Party Software and Add-Ons

Minimum Requirements for Plug-Ins

Flash® 8.0 - 11
Adobe® Reader® 7.0 and greater

The listed plug-ins are not required in all instances; their use depends upon which content is installed.
Windows Systems using Firefox require Flash v8.0 or higher
Linux Systems using Firefox require Flash v8.0 or higher
Mozilla 1.6 and 1.7.2 require Flash 8.0 or higher
SCP 7.x on Macintosh requires Flash 8.x-9.x to play narrated content.

JRE Support

Microsoft® JVM™ – Version 5.0.xxxx is supported with Microsoft® Internet Explorer® 6 and greater.

For more information, see Statement on Microsoft Java Virtual Machine (MSJVM) Support.

Oracle JRE™ with installed JVM™

1.3.1_02 and all updates
1.4.0 and all updates
1.4.1 and all updates
1.4.2 and all updates
5.0 (1.5.0) and all updates
6.0 (1.6.0) and all updates except u
7.0 (1.7.0) and all updates

JRE 1.4.2 is known to show benign errors when closing a course. This does not cause any adverse effects to the playability of functionality of the content.  Simply click "Ok" to close the message.

JRE 1.6.0_10 is known to have compatibility issues with the Skillsoft Course Player (SCP). As such we would not recommend utilizing this particular version.
JRE 5.0_11 and higher is supported on Vista.
JRE 7 is not supported on Windows 2000, IE 6 or Firefox browsers versions 3.5 or older.
Microsoft Vista does not support JVM.

MAC® JRE™ – 1.4.2-1.6.0_17

All Skillsoft product releases support the latest fully released version of the Oracle JRE.

For a given product release, the tested versions of the Oracle JRE are determined as of the date of final sign-off of the software requirements specification. If an Oracle JRE is released after the sign-off date, verification is scheduled for the next available product release.
Verification for new versions of the Oracle JRE are automatically included as part of ongoing development efforts.
Skillsoft does not formally support any JRE that has not been fully released by Oracle.
Incremental updates to the Oracle JRE are not expected to present major challenges. If issues with a specific Oracle JRE occur, the problems are analyzed to determine the best course of corrective action.

Web Accessibility

Skillsoft supports the Java Accessibility Bridge to ensure that its courseware can be used by individuals who utilize Assistive Technologies. Although there are many Assistive Technologies that support the Accessibility Bridge, Skillsoft tests its courseware and player with the versions of JAWS noted in the following table:

JAWS® 6.0, 6.2

For Internet Explorer 6 and greater, supported via Java Accessibility Bridge 1.2

JAWS® 7.10

For Internet Explorer 7 on Windows XP through Java Accessibility Bridge 2.0.1

JAWS® 10

For Internet Explorer 7 on Windows XP through Java Accessibility Bridge 2.0.1

JAWS® 11

For Internet Explorer 8 on Windows XP through Java Accessibility Bridge 2.0.1

JAWS® 12

For Internet Explorer 8 on Windows XP through Java Accessibility Bridge 2.0.1

JAWS® 13

For Internet Explorer 8 on Windows XP through Java Accessibility Bridge 2.0.1

Thin Clients

What is Skillsoft’s definition of Thin Client solution?

A Thin Client is a desktop environment that communicates with another system through a network; the remote system executes all Skillsoft client logic (HTML, JavaScript, Java and Flash)
With a Thin Client only visual, keyboard, mouse and audio actions are performed on the device local to the learner.
A Thin Client is typically either a software application operating on a desktop PC or a proprietary thin client device. Two examples of Thin Client software technologies are Citrix ® and Windows ® Terminal services.

Skillsoft will provide support towards the investigation of any issues that may surface, with the understanding that Thin Client configurations are not fully supported and Skillsoft will not enhance or upgrade our courseware to meet the requirements of an unsupported (Thin Client) configuration.

Language Support

Brazilian Portuguese
Canadian French
Cantonese Chinese
Castillian Spanish
Dutch
European French
European Spanish
German
Greek
Hindi
Indian English
Italian
Japanese
Korean
Latin American Spanish
Mandarin Chinese
Polish
Russian
Traditional Chinese
Turkish
UK English
US English

Korean content developed by Skillsoft is not supported on SuSE/openSuSE.
English is the only supported language for the SimPlayer.