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Case Studies

These are real-life examples of how Enterprise Training has supported the training objectives of our clients. Customer contact information is available on request for reference purposes.

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Customer: Major Transportation Agency (3000+ employees)

Duration of Program: 6 years

Challenge:

  • Map courses to competencies required for specific employee roles
  • Provide customized compliance training content on ethics and sexual harassment
  • Confirm employee compliance course attendance status and completion
  • Make broad training opportunities available to all staff

Solution:
Enterprise Training developed a fully branded hosted solution linked to the customer's intranet. This provided employees with detailed program information including course accreditation/certification, participation instructions and site usage policy.

The outcome is a fully supported program that supplies the customer with a detailed step-by-step written plan to follow for program implementation. The plan tackled difficult issues like program preparation, installation, management sponsorship, supervisor awareness, employee on-line learning orientation and other culture-related issues.

Each employee is assigned a specific set of courses that are tied to factors like job role, mandatory content, management development and administrative staff requirements.

Learner management services are provided to aid in confirming course attendance and completion credit. Training liaisons within each agency department have administrative control and reporting capabilities over their respective department's employees.

Course completion data was integrated into PeopleSoft - their human resource management tool.

Customer: State Government ( East Coast state) - 100,000+ employees

Duration of Program: 10 years

Challenge:
Offer eLearning content through a statewide third party learner management system (LMS) to employees state-wide.

Solution:
Enterprise Training fully supported the third party LMS integration process including LMS user interface design and functionality, catalog description and hierarchy, course usage status reports, and all marketing and promotion activity.

Training content accessed by employees through the LMS includes 6500+ courses and resources, 11,000 e-Books, 2,000 task based videos.

Customer: Department of Defense (1,500+ employees)

Duration of Program: 3 years

Challenge:
Support the training needs of geographically-dispersed engineers, architects and other construction and design professionals with courses that are pre-approved for continuing education units (CEU) necessary for state license renewal. The program needed to support states on a nationwide basis.

Solution:
Enterprise Training provided a fully-branded and hosted training solution with access to over 1,500 on-line courses and webinars covering CEU training and general skill development.

The program is fully supported with monthly live webinars intended to market the program and provide instruction to users on how to navigate the training site and maximize its value. To date over 8,500 CEU credit hours have been earned by employees.

Customer: State Government (West Coast state) - 10,000+ employees

Duration of Program: 3 years

Challenge:
Offer eLearning course and e-book content to all state agencies and departments, but do so within a model that allows each department to purchase resources in quantities that suit their needs. Each organization also required control over their schedule for training deployment.

Solution:
Enterprise Training hosts and fully supports the state's web based eLearning training site. While the program is centrally managed, each state agency has the flexibility to manage and report on training activity individually.

Customer: Federal Government Civilian Agency (500+ employees)

Duration of Program: 4 years

Challenge:
Provide training in support of requirements under the Federal Buildings Personnel Training Act to a large geographically dispersed set of employees.

Solution:
Enterprise Training provided a fully-branded and hosted training solution that not only provided courses that comply with and map to the competency requirements under the Federal Buildings Personnel Training Act but also offered learners the ability to earn CEUs required for state license renewal.

Customer: Education technology services organization (state funded) focused on providing support for IT professionals in California schools.<

Duration of Program: 10 years

Challenge:
Integrate an affordable e-Learning program with mapping to job roles into an existing support program and website.

Solution:
Enterprise Training supported the client by aligning courses with the skill gaps associated with IT job roles in school districts. Program customers now benefit from the customer's Web-based courses, e-Books, labs, exercises and mentoring services.

Enterprise Training continues to support this organization with regular webinars that share information regarding e-Learning with program constituents.

Customer: IT Services & Integration Company (1,200 employees)

Duration of Program: 8 years

Challenge:
Involve management in course selection as required by employee development plans, and provide regular activity reporting.

In an environment where employee time is billable, this customer required a flexible training solution. Courses needed to be taken at odd hours, intermittently and during down times.

Solution:
Enterprise Training delivered a hosted and branded training website that features e-Register - an employee course registration and approval system. (Employees must get management approval before taking e-Learning courses.) Managers receive automated monthly course completion reports that assist them with employee development plans and account for employee time on-the-job versus training time.

Customer: State Department of Motor Vehicles (5000+ employees)

Duration of Program: 7 years

Challenge:
With limited internal customer resources available for program management, make e-reference and courses available to all IT staff in support of employee development plans and general skill training.

Solution:
Enterprise Training delivered a fully branded and hosted training website. We contributed significant program resources (including on-site meetings, webinars, Web services) to set-up, roll-out and manage the program on an ongoing basis. E-Register, our course registration and manager approval system, was employed to establish course completion objectives with managers receiving proactive reports on a monthly- and quarterly-basis.

A training lab was set up so that users have a quiet place to train during work hours. From there, users access courses and take virtual lab classes that allow them to practice new skills on actual IT equipment. IT e-books and manuals are available on demand from user workstations. Users get agency credit for course completion through integration with the resident employee management system.

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Course Syllabus